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Internal Error

An unexpected error occurred on the server. This is not caused by your request and typically indicates a transient issue on the Dinie platform.

HTTP Status: 500 Internal Server Error

Error Codes

CodeDescription
internal_errorAn unexpected server-side error occurred
bmp_unavailableThe banking partner service is temporarily unavailable

Example Response

{
  "type": "https://docs.dinie.com/errors/internal",
  "title": "Internal Server Error",
  "status": 500,
  "detail": "An unexpected error occurred. Please try again later.",
  "code": "internal_error"
}

How to Resolve

  • Retry the request after a short delay using exponential backoff.
  • If the error persists, contact Dinie support with the request details and timestamp.
  • Do not retry non-idempotent operations (e.g., loan creation) without checking whether the original request succeeded. Use Idempotency-Key headers to make retries safe.
  • For bmp_unavailable, the banking partner service is temporarily down. Retry after a few minutes.

See Also